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What Our Residents and Families Say

Choosing care for yourself or a loved one is a huge decision, and we know it comes with many questions, emotions, and uncertainties.

I would just like to thank every single member of staff that cared for my father while he was in your care.Dad had dementia and some of the things he got up to were extremely challenging for the staff but they handled it with professionalism and with humour. I can’t thank all the staff for what they did and the time they dedicated to him, from management, nursing staff, care staff cleaning or laundry staff, you are all wonderful people.

Rebecca C

Daughter of Resident

Review from carehome.co.uk

Since mum has been residing at Solent Cliffs back in Oct 2019, I have nothing but praise for all the team. (Managers, nurses, carers and staff). All are an extremely friendly hardworking team and have gone above and beyond to ensure that Mum is safe and cared for with compassion and empathy. The care that my mum has received, especially during the Covid-19 pandemic and in extremely difficult circumstances, I cannot thank the staff enough. I would, therefore, recommend Solent Cliffs to anyone who was thinking of a safe, friendly, happy, communicative environment for their loved ones.

Richard L

Son of Resident

Solent Cliffs Nursing Home

Mum joined Cross Way House just a few weeks before covid shutdown so this experience could have been disturbing for her. However, the genuine kindness, compassion and professional care have kept hers and our spirits up. The staff have kept us up to date on mum’s welfare and made it possible for me to wave to her each morning through a window. They have kept Cross Way covid free.

GG

Son of Resident

Cross Way House

Mum has been in Cross Way house for 6 months and really loves it, we are so pleased that we found this lovely home for Mum, we couldn’t be happier with the care Mum receives, all members of staff always go above and beyond to deliver amazing care, compassion and support.

We often have questions regarding Mum, and every single member of staff from management to laundry are always willing to chat with us and answer any questions we may have.

We can’t thank you all enough for looking after Mum so well. We really do appreciate it.

Maureen P

Daughter of Resident

Review from carehome.co.uk

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